You can speak to our friendly customer service team from 9am to 5pm, Pacific Time, Monday to Friday, with limited customer service support available on Saturdays.
Please call 503 954 2410.
You can reach our customer service team by email at firstname.lastname@example.org
We welcome visitors to the Islabikes Fitting Studio. We are open for fittings by appointment only from Monday to Saturday 9am – 5pm.
In order to give you the best possible service we operate an appointment system. When you visit, you will be met by one of our experts who will:
- Accurately fit your child to the most appropriate Islabike
- Offer the chance to experience riding one of our models
- Answer any cycling questions you may have and give advice on teaching your child to ride, family cycling, and getting into racing.
We prepare every kid’s bike to order so our models are not available to take home on the day. If you decide to buy, we will deliver your Islabike directly to your home or schedule a time for you to pick the bike up from our store.
Please phone us 9am – 5pm Monday to Friday to book an appointment. Early booking is recommended if you plan to visit during school holidays.
Islabikes is located 1½ miles from downtown Portland on SE 7th Ave just north of Division. We are situated directly along a designated bicycle route, providing easy access by bike from anywhere in the city. Off-street car parking is available in front of the building. If you visit the area, be sure to visit the Oregon Museum of Science and Industry (OMSI), located less than one mile away from Islabikes and full of exhibits of natural sciences, industry, and technology. Portland is a wonderfully charming place to stay – big enough to have all the trappings of a larger city, Portland’s small size encourages a unique sense of community. Great food abounds, outdoor opportunities are abundant near and far, and the occasional shower keeps everything green.